Introduction to Communication: Connecting with Others (D268)
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Free Introduction to Communication: Connecting with Others (D268) Questions
When an individual's expectations do not match what they are told
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Emotions
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Mismatched expectations
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Groupthink
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Unhealthy competition
Explanation
Correct Answer B. Mismatched expectations
Explanation:
Mismatched expectations occur when an individual's assumptions or hopes differ from the information or reality presented, leading to confusion or disappointment.
Why other options are wrong:
A. Emotions: While emotions might result from mismatched expectations, this term doesn't directly describe the misalignment itself.
C. Groupthink: Groupthink refers to a collective decision-making flaw, not individual mismatched expectations.
D. Unhealthy competition: Unhealthy competition relates to rivalry, not the mismatch between expectations and reality.
The longest-lasting type of influence, because the person influenced incorporates the change into their own sense of self and their values
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Secondary audience
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Storming stage
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Internalization level of influence
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Intuitive communication style
Explanation
Correct Answer C. Internalization level of influence
Explanation:
Internalization occurs when an individual adopts a change because it aligns with their own beliefs, values, and sense of self, making it the most enduring form of influence.
Why other options are wrong:
A. Secondary audience: This term refers to a group indirectly affected by communication, not a type of influence.
B. Storming stage: This refers to a phase of group development characterized by conflict and is unrelated to influence.
D. Intuitive communication style: This describes a communication preference rather than a form of influence.
When all parties concerned come together to work through their differences
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Agreement
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Reconciliation
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Compromise
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Renovation
Explanation
Correct Answer B. Reconciliation
Explanation:
Reconciliation involves resolving conflicts or differences between parties by coming together to find common ground and mend relationships.
Why other options are wrong:
A. Agreement: While an agreement may result from reconciliation, it does not inherently involve the process of resolving differences.
C. Compromise: Compromise involves making concessions, but reconciliation focuses on restoring harmony and understanding.
D. Renovation: Renovation refers to repairing or renewing something and is unrelated to resolving interpersonal or group conflicts.
These form and affect our belief system, which in turn affects the way we communicate
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Critical/ cultural
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Ability and willingness
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Commercial forces
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Attitude and values
Explanation
Correct Answer D. Attitude and values
Explanation:
Attitudes and values shape our belief systems and influence how we interpret and express ideas, ultimately impacting our communication style.
Why other options are wrong:
A. Critical/ cultural: This refers to perspectives on societal structures and norms, but it does not directly form belief systems.
B. Ability and willingness: These are factors that influence behavior but do not form belief systems.
C. Commercial forces: Commercial forces impact economic and business decisions but are not central to belief systems or communication styles.
Historical context helps readers understand a text by providing
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a central idea.
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personal opinions.
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background information.
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A supporting argument.
Explanation
Correct Answer C. background information
Explanation:
Historical context provides readers with background information about the time period, events, culture, or circumstances in which a text was created. This enhances understanding of the text's significance, themes, and meaning.
Why other options are wrong:
A. A central idea: Historical context supports understanding but does not directly provide the central idea, which comes from the text itself.
B. Personal opinions: Historical context is factual and does not include personal opinions.
D. A supporting argument: While historical context may support arguments, its primary purpose is to offer background information.
A group of people who, through a process of learning, are able to share perceptions of the world, which influence their beliefs, values, norms, and rules, which eventually affect behavior
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Values
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Environment
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Culture
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Channel
Explanation
Correct Answer C. Culture
Explanation:
Culture represents the shared beliefs, values, norms, and rules of a group, shaped by their collective learning and experiences, and it strongly influences behavior.
Why other options are wrong:
A. Values: While values are part of culture, they do not encompass the broader shared perceptions and behaviors described.
B. Environment: Environment refers to the physical or situational context and does not inherently describe shared beliefs or norms.
D. Channel: A channel is a medium for communication, not a group or its shared behaviors.
What is one of the benefits of implementing a neighborhood watch program
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Decreases the number of community events
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Increases property values immediately
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Reduces the need for law enforcement presence
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Enhances community engagement and cooperation
Explanation
Correct Answer D. Enhances community engagement and cooperation
Explanation:
A neighborhood watch program fosters a sense of community by encouraging residents to work together to maintain safety and security, strengthening relationships and cooperation among members.
Why other options are wrong:
A. Decreases the number of community events: A neighborhood watch often encourages more events to bring the community together, not fewer.
B. Increases property values immediately: While property values might improve over time, the increase is not immediate and not the primary goal of the program.
C. Reduces the need for law enforcement presence: A neighborhood watch program supplements law enforcement efforts, not replaces them.
What does "decoding a message" involve in communication
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Sending a message in coded form
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Structuring sentences for interpretation
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Understanding and interpreting the coded message
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Encoding symbols for comprehension
Explanation
Correct Answer C. Understanding and interpreting the coded message
Explanation:
Decoding is the process where the receiver interprets and makes sense of the message sent by the sender. It involves understanding the intended meaning, whether verbal, non-verbal, or written.
Why other options are wrong:
A. Sending a message in coded form: This describes encoding, not decoding.
B. Structuring sentences for interpretation: This relates to encoding, which involves the sender organizing a message.
D. Encoding symbols for comprehension: Encoding refers to the creation of the message, while decoding focuses on understanding it.
How do neighborhood watch programs promote community involvement
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By encouraging residents to report suspicious activities
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By focusing solely on crime investigations
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By organizing only social events without any safety focus
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By limiting communication between residents and police
Explanation
Correct Answer A. By encouraging residents to report suspicious activities
Explanation:
Neighborhood watch programs promote community involvement by motivating residents to actively participate in monitoring their surroundings and reporting suspicious activities. This collective effort strengthens bonds and creates a safer environment.
Why other options are wrong:
B. By focusing solely on crime investigations: Neighborhood watch programs do not conduct crime investigations; they work in collaboration with law enforcement.
C. By organizing only social events without any safety focus: Social events may occur but are not the sole or primary focus of neighborhood watch programs.
D. By limiting communication between residents and police: Neighborhood watch programs encourage collaboration with police, not isolation.
Which of the following best describes verbal communication and its various forms
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Communication that relies solely on body language
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Communication that uses words, including spoken, written, and signed forms
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Communication that occurs without any words
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Communication that occurs without any words
Explanation
Correct Answer B. Communication that uses words, including spoken, written, and signed forms
Explanation:
Verbal communication involves the use of words in any form, whether spoken, written, or signed, to convey messages. It is an essential mode of interaction that enables precise and effective communication across various contexts.
Why other options are wrong:
A. Communication that relies solely on body language: This refers to non-verbal communication, not verbal.
C. Communication that occurs without any words: This again describes non-verbal communication, which uses gestures, expressions, and other means.
D. Communication that is only effective in face-to-face interactions: Verbal communication can occur in many forms beyond face-to-face interactions, such as phone calls, written messages, or virtual meetings.
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