Information Technology Management Essentials (D075)

Information Technology Management Essentials (D075)

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our Complete Success Package: Now Available Information Technology Management Essentials (D075) : Practice Questions & Answers

Free Information Technology Management Essentials (D075) Questions

1.

What type of decisions do data from a transaction processing system help companies make?

  • Tactical decisions.

  • Strategic decisions.

  • Marketing decisions.

  • Predictive decisions.

Explanation

Correct Answer

A. Tactical decisions.

Explanation

Transaction Processing Systems (TPS) collect and process real-time business transactions, such as sales, inventory management, and payroll. These systems provide operational data that helps businesses make tactical decisions, which are short-term and focused on efficiency, resource allocation, and day-to-day operations. Tactical decisions typically involve mid-level management and support business functions such as inventory replenishment, supply chain adjustments, and scheduling.

Why other options are wrong

B. Strategic decisions.

Strategic decisions are long-term and impact the overall direction of a company. While transaction data can contribute to strategic decision-making, TPS primarily supports short-term, operational choices rather than high-level, long-term planning. Strategic decisions are more reliant on Business Intelligence (BI) and Executive Information Systems (EIS).

C. Marketing decisions.

Marketing decisions typically involve understanding customer behavior, market trends, and competitor analysis. While TPS provides some sales and customer data, dedicated Customer Relationship Management (CRM) and marketing analytics systems are more relevant for making informed marketing decisions.

D. Predictive decisions.

Predictive decision-making relies on data analytics, machine learning, and business intelligence tools that analyze historical data to forecast future trends. TPS provides raw transactional data, but it does not perform the complex analytical functions necessary for predictive decision-making.


2.

Which of the following statements BEST describes the term "Information"?

  • It is raw facts.

  • It is meaningful.

  • It does not have any value.

  • It is not the result of processing.

Explanation

Correct Answer

B. It is meaningful.

Explanation

Information is data that has been processed and given meaning. Raw facts (data) become information when they are organized and interpreted in a way that provides value or understanding. Information is crucial for decision-making in organizations and various fields.

Why other options are wrong

A. It is raw facts.

Raw facts are referred to as data. Information is created when data is processed and structured into a meaningful context.

C. It does not have any value.

Information has significant value, as it aids in decision-making, problem-solving, and organizational operations. Without information, businesses and individuals would struggle to make informed choices.

D. It is not the result of processing.

Information is indeed the result of data processing. When raw data is analyzed, categorized, and interpreted, it transforms into meaningful information.


3.

What should KDC implement to give suppliers access to delivery information?

  • Intranet.

  • Data warehouse.

  • Extranet.

  • CRM.

Explanation

Correct answer

C. Extranet.

Explanation

An extranet is a private network that allows external stakeholders, such as suppliers, to securely access specific business information. By implementing an extranet, KDC can provide suppliers with real-time delivery details, order tracking, and inventory updates while maintaining controlled access to company data.

Why other options are wrong

A. Intranet.

An intranet is an internal network used exclusively by employees within an organization. It does not provide external parties, such as suppliers, access to business information. Choosing "intranet" would be incorrect because it does not facilitate external communication.

B. Data warehouse.

A data warehouse is a centralized repository for storing and analyzing large volumes of business data. While it can store delivery information, it is not designed for direct access by suppliers. Selecting "data warehouse" would be incorrect because it is used for business intelligence rather than external information sharing.

D. CRM.

Customer Relationship Management (CRM) systems are used to manage interactions with customers, sales, and marketing activities. A CRM does not focus on providing suppliers with delivery information. Choosing "CRM" would be incorrect because it is customer-focused rather than supplier-focused.


4.

Which platform is known for facilitating business networking?

  • LinkedIn.

  • Reddit.

  • Instagram.

  • Craigslist.

Explanation

Correct answer

A. LinkedIn.

Explanation

LinkedIn is the leading platform for business networking, offering professional profiles, job opportunities, company pages, and industry discussions. It is designed specifically for career development, networking, and professional branding, making it the best choice for business networking.

Why other options are wrong

B. Reddit.

Reddit is a discussion-based platform that covers a wide range of topics, including business, but it is not specifically designed for networking. While professionals may engage in industry-related discussions on Reddit, it lacks LinkedIn’s structured tools for networking, job searching, and professional engagement.

C. Instagram.

Instagram is a social media platform primarily focused on visual content, such as photos and videos. While businesses use Instagram for marketing and brand promotion, it is not intended for professional networking or career-building. Therefore, selecting "Instagram" would be incorrect.

D. Craigslist.

Craigslist is a classified advertisements website used for buying and selling goods, job postings, and community forums. It does not provide tools for business networking, making it the least relevant option. Choosing "Craigslist" would be incorrect because it does not support professional connections or industry engagement.


5.

What should an employee do if he or she discovers a suspected breach?

  • Refer the patient to the Notice of Privacy Practices

  • Research the incident or suspected incident

  • Inform patients

  • Report the suspected breach immediately to the department chairperson

Explanation

Correct Answer

D. Report the suspected breach immediately to the department chairperson.

Explanation

When a suspected breach occurs, it must be reported immediately to the appropriate authority, such as the department chairperson or security team. Prompt reporting allows the organization to assess the situation, mitigate risks, and take necessary action to prevent further damage or data loss.

Why other options are wrong

A. Refer the patient to the Notice of Privacy Practices.

The Notice of Privacy Practices (NPP) informs patients about how their health information may be used or disclosed, but it does not address how employees should handle security breaches. Employees should focus on reporting the incident to the appropriate department rather than directing patients to a general privacy document.

B. Research the incident or suspected incident.

While gathering some information can be useful, employees should not attempt to investigate a breach on their own. Unauthorized research may lead to further exposure of sensitive information or delays in response. Instead, trained security professionals should handle the investigation.

C. Inform patients.

While affected individuals may need to be notified later, employees should not inform patients directly. The organization must first verify the breach, assess the extent of the damage, and follow proper protocols for notification under relevant laws and regulations.


6.

Who is responsible for the privacy and security practices of the form?

  • Microsoft is responsible for the privacy practices of the form.

  • The government regulates the privacy practices of the form.

  • The form owner is responsible for the privacy and security practices. 

  • Users are responsible for their own privacy and security.

Explanation

Correct answer

C. The form owner is responsible for the privacy and security practices.

Explanation

The owner of the form is typically responsible for ensuring that it complies with privacy and security standards, such as data protection regulations and security protocols. This includes managing how data is collected, stored, and used to protect users' information from unauthorized access or breaches.

Why other options are wrong

A. Microsoft is responsible for the privacy practices of the form.

While Microsoft may provide the platform or tools used to create the form, the responsibility for privacy and security practices falls on the form owner. Microsoft can offer security features, but the form owner must implement these practices to ensure compliance with privacy laws.

B. The government regulates the privacy practices of the form.

While government regulations (e.g., GDPR, HIPAA) may set standards for how data should be protected, the form owner is still responsible for implementing and ensuring compliance with these regulations. The government does not directly handle or oversee the privacy practices of individual forms.

D. Users are responsible for their own privacy and security.

Users should be mindful of their privacy, but it is primarily the responsibility of the form owner to secure the form and protect the data. Users can take steps to protect themselves, but it’s the form owner’s duty to safeguard the information submitted through their form.


7.

What does the term 'veracity' refer to in data management?

  • Volume

  • Velocity

  • Variety

  • Veracity

Explanation

Correct answer

D. Veracity

Explanation

In data management, veracity refers to the quality, accuracy, and reliability of data. It ensures that data is trustworthy and free from inconsistencies, errors, or biases. High veracity means data is clean, complete, and credible, making it suitable for analysis and decision-making. Managing veracity involves data cleansing, validation, and quality control processes.

Why other options are wrong

A. Volume

Volume refers to the sheer amount of data generated and stored by an organization. It describes the scale of data rather than its accuracy or reliability. While high-volume data can be useful, it is not necessarily high in veracity, as large datasets can contain inconsistencies or errors. Choosing "volume" would be incorrect because it focuses on the quantity of data rather than its trustworthiness.

B. Velocity

Velocity refers to the speed at which data is generated, collected, and processed. It is a critical factor in real-time analytics, streaming data, and fast decision-making. However, velocity does not relate to the accuracy or quality of data, making it the wrong choice when defining veracity. Selecting "velocity" would be incorrect because it concerns data flow rather than reliability.

C. Variety

Variety refers to the different types of data collected, such as structured (databases), semi-structured (JSON, XML), and unstructured (videos, social media posts). It highlights the diversity of data sources but does not address whether the data is accurate or reliable. Choosing "variety" would be incorrect because it focuses on data formats rather than data credibility.


8.

What task would an IT Architect commonly perform?

  • Repair a motherboard.

  • Scan for cyber threats.

  • Lead IT development projects.

  • Design parts of a computer application such as screen interfaces.

Explanation

Correct answer

D. Design parts of a computer application such as screen interfaces.

Explanation

An IT Architect is responsible for designing the structure and components of IT systems, including applications, networks, and infrastructure. This role involves planning and developing system components such as user interfaces, database interactions, and software frameworks to ensure efficient and scalable solutions.

Why other options are wrong

A. Repair a motherboard.

Repairing a motherboard is a hardware-related task typically performed by IT support technicians or hardware engineers, not IT Architects.

B. Scan for cyber threats.

Scanning for cyber threats is a responsibility of cybersecurity professionals, such as security analysts, rather than IT Architects, who focus on designing IT systems.

C. Lead IT development projects.

While an IT Architect may contribute to project planning, the role of leading development projects is typically handled by an IT Project Manager rather than an IT Architect.


9.

What is a key benefit of sharing information within an organization?

  • It allows for the elimination of all security protocols.

  • It fosters collaboration and enhances understanding of shared goals.

  • It ensures that all employees have unrestricted access to sensitive data.

  • It reduces the need for any form of data protection.

Explanation

Correct answer

B. It fosters collaboration and enhances understanding of shared goals.

Explanation

Sharing information within an organization is essential for fostering collaboration and improving understanding of the organization’s shared goals. When employees, departments, or teams exchange relevant information, it leads to more effective teamwork, decision-making, and alignment with organizational objectives. This collaborative approach enables better problem-solving, innovation, and progress toward achieving the company’s mission.

Why other options are wrong

A. It allows for the elimination of all security protocols.

This option is incorrect because sharing information does not mean that security protocols should be eliminated. In fact, information sharing should be done with proper security measures in place to protect sensitive data and ensure compliance with privacy regulations. Eliminating security protocols would increase the risk of data breaches and compromise confidentiality.

C. It ensures that all employees have unrestricted access to sensitive data.

Allowing unrestricted access to sensitive data is not a benefit of sharing information within an organization. In fact, unrestricted access can lead to security breaches, misuse of confidential information, and violations of privacy regulations. Information sharing should be done selectively, ensuring that only authorized personnel have access to sensitive data based on their role and responsibilities.

D. It reduces the need for any form of data protection.

This option is incorrect because data protection is crucial regardless of the information-sharing process. Even when information is shared within an organization, proper data protection measures must be in place to safeguard sensitive and personal data. Data protection ensures the confidentiality, integrity, and availability of information and complies with legal requirements, such as GDPR.


10.

In relation to security, which of the following is the primary benefit of classifying systems?

  • Collection of information for properly configuring the firewall

  • Ability to identify common attacks

  • Identification of highest-priority systems to protect

  • Ability to recover quickly from a natural or man-made disaster

Explanation

Correct Answer

C. Identification of highest-priority systems to protect

Explanation

Classifying systems helps organizations determine which systems are most critical to business operations and require the highest level of protection. By identifying these systems, organizations can prioritize their security efforts, allocate resources effectively, and implement appropriate safeguards. This helps ensure that vital systems, such as those handling sensitive data or critical business operations, are given the protection they need to prevent breaches or downtime, which could have severe consequences for the organization.

Why other options are wrong

A. Collection of information for properly configuring the firewall

While classifying systems might provide some context for configuring a firewall, it is not the primary benefit. The classification process is more focused on identifying which systems are critical to protect, rather than directly assisting with firewall configuration. Firewall settings are important but are a separate task that follows once priorities are established.

B. Ability to identify common attacks

Classifying systems does not directly relate to identifying common attacks. While classification can help prioritize security measures, it is not specifically designed for identifying common attack vectors. Identifying attacks typically requires different tools, techniques, and monitoring solutions that are separate from system classification.

D. Ability to recover quickly from a natural or man-made disaster

While classification can help with disaster recovery by identifying critical systems, the primary benefit is not recovery itself. The purpose of classification is to prioritize and protect systems, not necessarily to speed up recovery. Recovery strategies are developed separately, focusing on backup systems, disaster recovery plans, and business continuity measures.


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Frequently Asked Question

Information Technology Management Essentials (BUS 2030 D075) focuses on understanding IT systems, strategies, and governance. It equips students with the skills to manage IT resources efficiently within organizations.

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Managing cybersecurity risks involves understanding data security, threat detection, and mitigation strategies. Explore comprehensive notes and practical examples at ulosca.com.

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