Introduction to Communication (C464)

Correct Answer D: Lack of personal touch, Strained relationships, Misunderstandings, Delays and misinterpretations

Explanation

While new media communication has many benefits, there are notable drawbacks:

Lack of personal touch: Online communication can feel impersonal compared to face-to-face interactions.

Strained relationships: Digital communication can lead to misunderstandings or weakened personal bonds.

Misunderstandings: Without nonverbal cues, messages can be easily misinterpreted.

Delays and misinterpretations: Responses may be delayed, and there is potential for unclear communication, especially if tone or context is missed.

Why the other options are wrong:

A) Personal interactions, Relationship building, Clear communication, Instant feedback: These are benefits, not pitfalls, of new media communication.

B) Strong connections, Face-to-face interactions, Clear understanding, Timely responses: These are advantages typically associated with face-to-face communication, not new media.

C) Enhanced relationships, Clear communication, Immediate responses, Accurate interpretations: Again, these are advantages, not drawbacks, of using new media communication effectively.

Correct Answer D: Coming to an explicit agreement, Creating distance, Ending on a positive note

Explanation

The Termination Stage involves methods for ending the relationship in a respectful, clear, and healthy way:

Coming to an explicit agreement: Acknowledging the end of the relationship in clear terms, whether it's mutual or not.

Creating distance: Gradually distancing oneself to give each person space and prevent lingering attachment.

Ending on a positive note: Attempting to leave things amicably, with respect, to avoid animosity or regret.

Why the other options are wrong:

A) Ignoring the issues, Avoiding communication, Blaming each other: These strategies are harmful and do not promote healthy closure; they lead to unresolved conflicts and negativity.

B) Seeking revenge, Spreading rumors, Disrespecting boundaries: These are destructive behaviors that can cause harm to both individuals and their social circles.

C) Forgetting the past, Moving on quickly, Denying closure: These methods fail to address the emotional and psychological aspects of ending a relationship in a healthy and constructive way.

Correct Answer A: Deciding on the message, Encoding the message, Transmitting the message, Decoding the message

Explanation

The Linear Model of Communication involves:

Deciding on the message: The sender first determines the message they want to communicate.

Encoding the message: The sender then encodes the message into a format that can be transmitted (e.g., verbal, written).

Transmitting the message: The message is sent through a channel to the receiver.

Decoding the message: The receiver interprets the message and assigns meaning to it.

Why the other options are wrong:

B) Deciding on the message, Encoding the message, Transmitting the message, Perceiving the message:

Perception is part of decoding the message, not a separate phase.

C) Deciding on the message, Decoding the message, Transmitting the message, Perceiving the message:

The process does not start with decoding or perceiving; it begins with decoding and encoding the message.

D) Deciding on the message, Encoding the message, Receiving the message, Perceiving the message:

The Linear Model focuses on decoding, not perceiving, as a separate phase. Receiving is part of the transmission process.

Correct Answer D. He should send a text message.

Explanation

A text message is the best way to reach someone who is busy, as it is direct, non-intrusive, and can be read at the recipient’s convenience. Since Milo’s friend has a meeting and will be busy until lunch, a text ensures they receive the message promptly without disrupting their work.

Why other options are wrong

A. He should leave his friend a voicemail: A voicemail may not be checked in time, making it a less effective method for urgent communication.

B. He should post a message on a social media website: Social media is not a private or professional way to notify someone about being late for an appointment.

C. He should send an email: An email might not be checked in time, making it less reliable for short-notice communication.

Correct Answer B. Email

Explanation:

Email is the most appropriate medium for this situation because it allows the student to express both emotions and thoughts clearly while maintaining professionalism. It also provides a written record of the conversation, which can be useful for future reference.

Why other options are wrong:

A. A text message: Text messages are informal and may not convey the seriousness of the concern.

C. Leaving a note: A note is too brief and does not allow for a detailed explanation or back-and-forth communication.

D. A telephone call: While a call allows for emotional expression, it lacks a written record, which is important for discussing grades.

Correct Answer A: One-way communication is faster and easier for the sender than two-way communication.

Explanation

One-way communication is faster because it involves sending information in a single direction, without the need for feedback or interaction from the receiver, which is required in two-way communication. It is also easier for the sender since they do not need to adjust their message based on immediate responses.

Why the other options are wrong:

B. One-way communication is more time-consuming than two-way communication: This is incorrect because one-way communication typically involves less time than two-way communication, as there is no need for back-and-forth exchanges.

C. One-way communication is more accurate than two-way communication: This is not true. Two-way communication allows for clarification and feedback, which can lead to more accurate understanding compared to one-way communication, where misinterpretations might go unchecked.

D .One-way communication is more effective than two-way communication: This is incorrect. Two-way communication is generally more effective as it allows for interaction, feedback, and clarification, making the communication process more dynamic and complete.

e One-way communication is more likely to be understood than two-way communication: This is not true. Two-way communication allows for clarification and feedback, which helps ensure that the message is understood. One-way communication lacks this opportunity for feedback, which can lead to misunderstandings.

Correct Answer C: Individualism values independence and individual achievements, Collectivism values group membership and prioritizes the group over the individual

Explanation

Individualism and collectivism represent two cultural value orientations:

Individualism emphasizes personal independence, self-reliance, and individual achievements, where people are seen as independent entities.

Collectivism prioritizes group membership and interdependence, where people value the group's well-being over individual desires and achievements.

Why the other options are wrong:

A) Individualism values group membership, Collectivism values independence:

This statement reverses the values associated with each orientation. Individualism values independence, while collectivism values group membership.

B) Individualism values group harmony, Collectivism values personal goals:

This is incorrect because individualism values personal goals, not group harmony, while collectivism values group goals and harmony.

D) Individualism values conformity, Collectivism values competition:

This is inaccurate because individualism typically values independence and self-expression, while collectivism prioritizes cooperation and group cohesion, not competition.

Correct Answer B. Learn to be cautious about using labels and generalizations

Explanation

Competent intercultural communication requires avoiding stereotypes and broad generalizations. Jax’s assumption that all American students are "loud and overbearing" is an overgeneralization. Being cautious about labeling helps in approaching intercultural interactions with an open mind and fostering better relationships.

Why other options are wrong

A. Become more tolerant of the ambiguity of this situation: While tolerance for ambiguity is important, the core issue here is Jax’s generalization about American students.

C. Become aware that all people are influenced by cultural norms and rules: While true, simply being aware of cultural influences does not directly address Jax’s preconceived notions.

D. Prepare for the next time she goes to a different country: Jax is not traveling; they are interacting with classmates. The focus should be on improving communication in the current situation, not a future trip.

Correct Answer D. Intercultural understanding can be difficult

Explanation:

Axel is carefully observing how David’s family reacts to his humor to gauge what is acceptable in their home. This suggests that Axel is navigating different cultural or social norms, which aligns with the challenge of intercultural understanding. Different environments, families, or cultural backgrounds may have varying expectations for humor and behavior, making communication more complex.

Why other options are wrong:

A. Effective communication requires significant intellectual and psychological resources. While communication does require effort, this scenario is more about adjusting to different cultural norms rather than the cognitive load of communication.

B. We over-rely on digitally mediated communication. The interaction is happening in person, so this challenge does not apply.

C. Not everyone we encounter will appreciate the value of communication. Axel is actively engaging in communication and observing reactions, so the issue is not about a lack of appreciation for communication itself.